Finding the Best Cable TV Providers in America

If you’re noticing an increasing trend in customer dissatisfaction amongst cable TV providers, you’re not going crazy. In fact, there’s actually science to back it up. A research group at the University of Michigan conducted a study of customer satisfaction in relation to American cable companies. They found satisfaction to be the lowest of any industry and that trend is due to continue. Last year, customer satisfaction dropped another 3 percent. With the benchmark score at 63, some of the major companies are struggling to keep their heads above 50. To put things in perspective, the United States Postal Service has a rank of 75. Yes, the same postal service that loses your grandma’s birthday card every year.

Despite all this, cable TV is still around. Even though streaming services like Netflix are on the rise and some of the best TV shows aren’t even on TV anymore, some people still like the old fashioned feel of a TV set and a remote control. On top of that, hundreds of channels, DVR and On Demand features don’t hurt either. Hence, if your one of these people, it helps to do some research on finding the best cable TV providers in America. Believe it of not, they are out there.

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The Top Picks for Best Cable TV Providers in America

Finding the best cable TV providers in America is not as hard as you might think. The competition is fierce these days meaning that all cable companies essentially have the same features. Along with this, they also have the same negative aspects. So go ahead, close your eyes and just pick a company. On second thought, don’t do that because there is one fact that matters and that’s location. Due to location, many of you might just have one option to choose from. If you’re one of the fortunate ones and has a plethora of cable TV providers salivating for your business, then check some of these ones out.

Verizon FiOS

Verizon FiOS has a core of 71 from the customer satisfaction survey making this one of the best cable TV providers in America. That’s a full 20 points more than the worst which probably explains why Verizon is adding more customers than any other cable company. Yes, even more than Comcast. In the first quarter of 2015 alone, Verizon added 90,000 new subscribers to their unique, fiber optic digital TV service. For wanting a sharp picture, speedy downloads, and durable service, Verizon FiOS is the way to go.

Comcast XFININITY

Comcast might not be one of the best cable TV providers when it comes to customer service but they’re certainly the most popular. Comcast has the largest coverage of any other cable company and they have some great channels and package options as well. Furthermore, it’s new X1 DVR has 500 GB of storage and can even record 5 shows all at once, if that’s your thing. However, there is a catch. If you want this fancy new machine, you have to sign up for Comcast’s two-year Triple Play contract and that includes a landline phone. But what if you don’t need a landline phone? Sorry, that’s Comcast for you.

AT&T U-verse

Just like Verizon FiOS, AT&T U-verse has fancy fiber optic. Although AT&T customer satisfaction is lower than that of Verizon, it has a whopping number of 590 channels. That’s over 100 more than the next highest competitor. Does that really matter, though? Nielsen says most of us only stick to 17 channels or so anyway.

Time Warner Cable

Time Warner Cable is gearing up to become the evil empire of cable companies. They have the lowest customer service rankings in the industry and merging with Comcast in 2015 sure didn’t help. However, Time Warner is still trying to be one of the best cable TV providers by merging with the 4th, 7th and 10th largest cable companies in the U.S This will give them a massive 40- state reach. Apparently, Time Warner only cares about size and not quality. So if convenience is your thing, perhaps this is the way for your.

As mentioned before, the best cable TV provider is probably the one that serves your particular region. if you have more than one option, then do your best to compare. Alternatively, you can do what many others are doing these days and cut the cord altogether.

Comcast registered more cable TV subscribers!

Cable Television Colossus Comcast Corporation has reported 32,000 gained on its cable TV subscribers as well as revenue of $1.6 billion from its broadcast of the Rio Summer Olympics. They also reported an increase of 330,000 on high-speed internet customers bringing its total current customers to over 28 million. Ramous indicate that the AT&T’s $85.4 billion deal to acquire the Time Warner, is likely to prompt Comcast to acquire small companies such as T-mobile or Sprint to achieve the same kind of scale. However, Comcast has made more acquisition as compared to its competitors over the last few years. For instance, they bought out NBCUniversal in 2011 and DreamWork Animation last summer.

The main Hollywood player, NBCUniversal, posted higher operating cash flow with a higher profitability metric of $2.15 billion, as compared to the previous year where they posted an operating cash floor of $1.66 billion. This is about 31.5 percent improvement from the previous year period and about 19.2 percent when the recent 51% acquired a stake in Universal Studio Japan is included. The summer Olympic, as well as the rise in the number of cable TV subscribers, are attributed to the improvement of the broadcast. The theme park profitability also improved as the film unit posted a higher operating cash flow by 6.1% from 2015.

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Theme Parks gained a 60.6 percent in revenues to $1.4 billion-mark or 16.1 percent the Japan deal is adjusted. This reflects a higher attendance as well as higher per-capita spending, resulting from the opening of the Wizarding World in Hollywood. It is also attributed to a positive impact of a stronger Japanese Yen.

Time Warner Cable also seems to be doing well in the market and is likely to bring more completion shortly. However, the Comcast CEO reported that the company is healthy regarding financial and assets and they are working closely with their partners to improve the company. Perhaps they could have used the last year’s chance to take over the Time Warner Cable and remain the only giant in the industry. Comcast left that opportunity in early 2015 and instead to fought the federal regulators who were set such as massive merger.

The NBCUniversal revenue exceeded the expectation of Wall Street analyst as the revenue rise by 28 percent to hit over $9 billion-mark. Even if the Olympic revenue is excluded, the company will still have boasted a profit of 5.7 percent as compared to the third quarter of 2015. Network and theme parks units posted strong results, with broadcast the cable television network improvement being attributed to the Rio Olympics. The theme park has received more visitors who are attracted by the new Harry Potter attraction at Los Angeles-area Park.

The Universal Picture performance went down by about 8 percent, as compared to the last year’s revenue. It generated a total of 1.8 billion in the last upper quarter. This is attributed to various challenges that the sector faced in the third quarter. On the other hand, the Universal studio profited the investor by 6 percent bringing in revenue of $353 million. The company, however, reported that they are happy with the performance of the third-quarter.

The overall Comcast profitability went up by $2.24 billion, which is 12.1 percent as compared with the last’s year’s third quarter results. The profit per share for the third upper quarter is estimated at 92 cents per share, which make the company the best in Wall Street estimates. The total Comcast’s revenue rose by 14.2 percent, totaling up to $21.3 billion. Consolidated operating income grew by 11 percent to $4.4 billion.

The Philadelphia Company is now planning to partner with Verizon Wireless and introduce a branded wireless phone service in the mid-2017. The wireless service is expected to be available to customers in various company service areas such as San Francisco, Philadelphia, Sacramento, Denver, and Chicago. Various wall street analysts have express frustration about the announcement that industry leader is planning to buy a phone company the Wall Street support for such as deal in general.

Moffett, one of the Wall Street’s analysts, said that most thought that the acquisition of AT&T’s was a mare diversification but the compunction that follows suit makes the Comcast unpredictable. According to Moffett, it could have been wiser to wait and check whether the AT&T’s deal will gain acceptance in Washington before entering into another deal. However, with more customer base due its increase in the number of Cable TV subscribers and its expansion due to the acquisition, the company is projected to bring even more positive results in future.

Comcast vs. Cablevision

With internet streaming platforms like Netflix, Hulu and YouTube seemingly dominating entertainment these days, many are surprised to know that cable TV is still relatively healthy. Companies like Comcast and Cablevision are still showing strong performances over the last few years and the trend might continue. However, while these are both cable TV companies they take two different approaches. So if you’re still looking for a cable TV provider, here’s a comprehensive look at Comcast vs. Cablevision.

History

To first understand the battle of Comcast vs. Cablevision, it helps to dig into their history a little bit. Comcast was first founded in 1963. Since then, it became the largest cable operator and home internet services provider in the United States of America. Comcast offers cable TV, internet, and also telephone services to commercial customers and residents all over the county. Furthermore, it has numerous relationships with television networks like Style, G4, E!, The Golf Channel and more.

Cablevision is also a U.S based cable services provider but nowhere near as large as Comcast. Currently, they are the 8th biggest cable provider in the country. At the moment, they provide services to customers in New York, Connecticut, New Jersey and certain regions of Pennslyvania. Furthermore, Cablevision delivers high-speed internet with its “Optimum Online” division as well as digital cable, and VoIP services.

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Services and Products

Now that the history lesson is out of the way, let’s move on to the meat of Comcast vs. Cablevision. While Comcast provides content from third party sources, they also generate their own content that is provided by its own networks and even those of competing TV service providers. This helps Comcast generate a more diverse revenue. You can find this content on Comcast SportsNet, Comcast, Newsmakers, SportsNet New Yok, Sports Southeast, E! entertain, The Style Network and much more.

Like Comcast, Cablevision also offers a diverse array of products and services. This is all done through Optimum Online, Optimum Voice, iO Digital Cable, Optimum Business, Optimum Business Benefits and others. The company is also the owner of a few different cable networks like Fuse, IFC, News 12 and Voom HD Networks. Furthermore, they own the Clearview Cinemas franchise. Even more recently, Cable vision bought Newsday newspaper for a grand total of $650 million.

Comcast vs. Cablevision Performance

When talking market performance of Comcast vs. Cablevision, Comcast has a significant advantage over Cablevision in a variety of areas. Just looking at the number of subscribers will show you this. While Cablevision’s 3 million viewers are nothing to scoff at, Comcast has an impressive 24 million. Furthermore, Comcast also has a market cap of 62 billion compared to that of Cablevision’s 9 billion. When it comes down to operating margins, Cablevision has 16% while Comcast has a keen 19%. Even Comast offers a slightly smaller dividend yield compared to Cablevision (1.20% and 1.3% respectively).

Comcast vs. Cablevision: Final thoughts

Still tied up on who to pick? Well, let’s review. First of all, anyone outside of the New York, New Jersey, Connecticut or Pennsylvania regions can forget about Cablevision, as they have yet to expand. Hence, for all those people on the outside, Comcast is certainly the most popular choice.

As we recall, Comcast has operated since 1963 and used their time wisely to become the biggest cable operator and home internet service provider in the country. They offer everything from t.v, the internet, phone services to their residents and commercial customers. Also, they generate their very own content with their own networks. So if size matters to you, then perhaps Comcast is the better choice. However, as the old saying goes, bigger isn’t always better.

Cablevision, on the other hand, is the 8th biggest cable provider in the country however they service an extremely dense area. They also offer a wider array of products and services like just Comcast. When it comes to third party offerings, you’re essentially going to get the same with Comcast and Cablevision. What it really comes down to is the generated content by both Comcast and Cablevision as well as the additional features each one offers.

Your cable TV provider is a more important choice than you might think. Not only does it provide entertainment but it provides information. Information is the key to knowledge and it’s important to carefully review all sources of information. Ideally, you want your information (and entertainment) delivered in an efficient manner. Hence, review this article and choose your cable provider wisely.

Best Cable TV providers

In a world where you can watch any TV show pretty much anytime you want, it is questionable why you still need to pay for Cable TV. Afterall, if you can get the same entertainment elsewhere for less, why should you pay more for a service that is quickly becoming ancient.

What’s worse, Cable TV programming offers little flexibility and overall poor quality compared to on-demand streaming options.

But is it as bad as everyone seems to make it out? Despite posting the lowest customer satisfaction of any industry, Cable TV companies are still managing to hold on to more than 50 million subscribers countryide.

If you’re among those 50 million cable subscribers still sticking it out with one of the TV companies, it is a good time to see how the companies fair against each other.

Unsurprisingly, all the cable companies we researched have the exact same features. What’s more, they also seem to have the identical flaws, strange as it seems – complicated billing, poor customer service, regular rate hikes, sluggish installation appointments, complicated packages, and more.

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If you are still sticking it out with cable and have more than one option to choose from, our advice is to prioritize customer service. Overall, you are dealing with the worst in customer service of any industry.

After customer service, go for value – if you should stick with a service that is a pain, then pay less at least because its not okay to pay more for something which is not worthy.

Our research ranked the companies from least worst to worst.

Least worst overall – Verizon Fios

Verizon Fios is available in only 13 states but it manages to come out on top of all otehr fiber optic options in terms of availability. In addition, Verizon’s customer satisfaction score is the highest in the cable TV industry at 71, 20 points above the worst ranked company.

Even as the future of cable TV looks cloudy, Verizon seems to be getting stronger. In the first quarter of 2015, the company added 90,000 subscribers to its service, a lot more than any other cable TV company. Better yet, the company’s digital TV service is 100 percent fiber optic, ensuring lightning-fast movie downloads and a crisp clear picture, not to mention 100 percent reliability during winter storms that typically render traditional cable inaccessible.

Broadcast coverage – Comcast

Despite its wide nationwide coverage (biggest cable TV company) Comcast scored only 54 points on the University of Michigan’s American Customer Satisfaction Index (ACSI) research group. Naturally, you should expect average customer service here, rate hikes after the initial subscription period, and longer installation times.

That being said, Comcast has an impressive selection of channels and package options. Plus, it’s new X1 DVR has some advanced functionality including voice-search enabled remote, function to record 5 channels at once, and 500GB of storage space. However, you need to sign up for a 2 year Triple Play contract that comes with a landline phone.

Number of channels – AT&T U-Verse

AT&T’s U-Verse is 100 percent fiber optic, which means you can expect a crisp picture. It also offers a massive channel lineup and after the company’s acquisition of DirecTV, it’s bundling options are impressive too.

While it’s customer service is a few points lower than Verizon’s, U-verse’s massive channel lineup gives it a slight competitive edge.

Big isn’t necessarily better – Time Warner Cable

Time Warner Cable is a large cabe company (fourth largest) but its size and clout has not helped its customer service provision; the company has the poorest customer service according to data from the ACSI. And since customer service is a big differentiator in an industry where positives and flaws are similar, we urge you to proceed with caution.

Worst customer service – Mediacom

Mediacom has descent coverage (23 states) but its dismal customer satisfaction score puts it among the worst cable TV providers. Frequent outages, equipment failures, and missing channels, are some of the issues that fill up the company’s customer support forums and Twitter handle.

Wrapping up

In the end, the company that serves your neighborhood best is probabaly the best for you. If you are in a priviledged position to have multiple options, compare customer satisfaction scores and choose the best. The rest of the features are likely to be standard. You can also think about cutting the cord altogether if cable becomes a big pain to deal with.

Comcast vs. Cablevision: Which one is right for your needs?

Cable companies have nowadays gained wide spreading popularity as alternative forms of entrainment. It seems that you will hardly get disappointed by choosing any of the of the cable TV service providers considering the healthy state of companies such as Cablevision and Comcast. Nevertheless, these providers differ regarding their features and services, and thus you may find making a comparison between the top companies useful when deciding on the best one for you.

If you are in the process of comparing between Comcast and Cablevision to decide which one is right for you, then you have come to the right place. In this Comcast vs. Cablevision article, you will find a detailed review of these two big names in the business.

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Profile

Since its establishment in 1993, Comcast Corporation has been growing to become the today’s leading cable operator and Internet service provider to most homes in the U.S. The company serves both commercial and residential customers, providing them with cable television, telephone and Internet services. It also facilitates the activities of various TV networks such as Style Networks, The Golf Channel, G4, and E! Entertainment Television, among others.

On the other hand, Cablevision Systems Corporation is a US based cable service provider that is currently ranked as the 8th biggest cable service provider in the country. The company is presently intensifying it services to customers in Connecticut, New Jersey, New York, and some parts of Pennsylvania. Besides, Cablevision uses the services of Optimum Voice and iO to provide VoIP services and digital cable respectively, as well as its Optimum Online subsidiary to offer high-speed Internet.

Products and Services

Comcast not only utilizes the service of third party provider to provide its content. It also delivers its generated content via networks of rival TV service providers as well as those of its own. This approach allows the company to diversify its revenue sources. It creates numerous kinds of content, including SportsNet New York, Comcast SportsNet, Comcast Newsmakers, Style Network, and E! Entertainment.

For the part of Cablevision, the company also uses the services of several third-party providers such as Optimum Voice, Optimum Lightpath, Optimum Business Benefits, Optimum Online, iO Digital Cable and Optimum Voice to offer a broad range of its products and services. Besides its chain of the Clearview Cinemas movie theaters, the company also own a number of cable networks such as Fuse, IFC, Voom HD and News 12 Networks. More noteworthy, Cablevision recently spent $650M to acquire Newsday newspaper.

Market Performance

Comcast is superior to Cablevision in several aspects especially when it comes to the numbers of subscribers. Comcast enjoys a whopping 24 million viewers compared to approximately 3 million for the Cablevision. While the Cablevision’s market cap is 9 billion, that of Comcast is 62 billion. Comcast also boasts of a decent 19% operating margin compared with 16% enjoyed by Cablevision. However, Cablevision does offer a slightly higher dividend yield of 1.3% versus Comcast’s 1.2%.

Comcast vs. Cablevision: Differences and similarities

Comcast 

  • Comcast has been operating since 1993
  • It is currently ranked as the biggest Internet service provider and cable operator for many homes in the United States
  • It provides both commercial and residential customers with Internet, telephone and cable television services
  • It delivers its generated content via networks of rival TV service providers and those of its own

Cablevision 

  • Cablevision is a US based cable service provider
  • It is presently holding the 8th position among the largest cable providers in the US
  • Its customers can choose from the variety of products and services it offers

Finally, both Comcast and Cablevision are upgrading their systems continuously to match the ever growing technology. In particular, they have realized that they can do much by connecting the emerging IP-based devices such as Apple’s iPad to home entertainment stream. For instance, Comcast’s CEO Brian Roberts recently suggested that the company’s bottom line may change considering the technology shift presented by mobile devices, tablets, Wi-Fi, and pricing. The Cablevision’s COO Tom Rutledge has also pointed out the three separate applications offered by the Apple iPad that are useful to the company. Furthermore, Comcast is adding advanced features to its set-top boxes or cable boxes, which are devices that make a television serves as an interface to the Internet, in addition to serving as a digital television (DTV) receivers. On the other hand, Cablevision is investing on the digital video recorder (DVR), the remote server that allows people to view the content on their PC on the television without having to buy a set-top box.

Comparing Comcast and DirecTV

TV connection dilemmas anyone? Consider it absolved. This post aims to compare two popular TV service providers- DirecTV and Xfinity, by Comcast. While Comcast is the biggest cable TV network in the US, DirecTV is the most sought after satellite dish connection. Each service has its pros and cons. We’ve tried to cover it below.

INSTALLATION

DirecTV offers free installation for a two year deal while Comcast has no such deal. They charge an average installation fee of $50 which varies with self or professional installation.

HD CHANNELS

DirecTV supplies 166HD channels throughout the country whereas Comcast has a maximum claim to 130HD channels, that too in selected regions.

ON DEMAND

Both networks come with On Demand libraries which give you the liberty to watch a lot more content (both paid and free) over the internet. Comcast seems to beat DirecTV here with their subscription offer for On Demand. This gives access to an enviable collection of TV content.

DirecTV does not have offer an On Demand library subscription but you can rent or pay for premium channels to access content on the internet.

EQUIPMENT

With Comcast you can record four shows while watching another one. Its high end X1 HD DVR has 500GB space and can store 300hrs of SD and 60hrs of HD data.

Genie of DirecTV has a storage of 1TB and is competent to store 150hrs of HD and 400hrs of SD. You can watch 2 shows and record 5 more with Picture-in-Picture. A standard DVR like Comcast (DIRECTV with HD DVR) is also available with 500 GB space.

Additional TVs can be connected to the network by adding DVRs with both services.

TV ANYWHERE

Cloud based X1 platform of Comcast allows you to watch live and recorded shows on multiple devices in your house. XFINITY TV GO App lets you control TV recordings anywhere from your apple and android devices. What’s more, it lets you watch your favorite programs on xfinity.com/TV from any part of the planet. The XFINITY X1 remote App ensures you can use that Apple phone as a suave remote. More reasons to get Comcast. Comcast allows you video streaming through Xfinity Streampix

Play live, recorded or On Demand stuff on any device through DirecTV Everywhere in your homes. It has a similar phone to remote app and through GenieGo connected to your HD DVR, transfer recorded shows to your laptops and tablets.

Unlike Comcast, DirecTV does not give a choice to live stream programmes on your smart devices out of your house.

SERVICE CONTRACT PERIODS

DirecTV comes only with two year contacts for new subscribers.

Comcast on the other hand doesn’t oblige with such time bound contracts. Seems to be ideal for people who move a lot.

VALUE PACKAGES

DirecTV offers 140 TV channels including HD and local for $29.99/month. Comcast has two packages; a 10 local channel package for $30.15/month and economy package for 45 channels at a range of $19.99-$39.95/month.

TOP TIER PACKAGE

Premier package of Comcast costs $99.99/month for first year to a subscription of 200 channels, whereas DirecTV offers 25 channels for $86.99/month for the first 12months.

Though DirecTV is a clear winner in the channels offered department, Comcast scores highly for service contracts, TV anywhere and On Demand options.

Comcast vs Time Warner

We all have reasons why we prefer certain brands over others. This is no different when it comes to cable and satellite TV. Would you go for Comcast or Time Warner Cable (TWC)? While this decision could be largely determined by personal preference, comparing the two giant companies on the basis of some specific factors will help you make a more informed decision. Below is an insightful comparison: Comcast vs Time Warner

Before we begin the comparison, note that only one cable provider can service a particular geographical area.

1.Triple-service bundles

Both Comcast’s XFINITY and TWC have various triple-service bundles to choose from. XFINITY has 5 packages to choose from. They vary in HD offerings and range from $99 to $119.99 per month for the first 24 months. TWC has 3 multi-service packages to choose from. They range from $89 to $129 per month.

2.Internet Service

Comcast’s XFINITY provides download speeds that range from 25 Mbps to 505 Mbps. TWC’s speeds range from 3 Mbps to 50 Mbps. Well, there is a possibility of throttling. In a Comcast vs Time Warner ISP rating by Netflix, XFINITY averaged 2.10 Mbps and TWC 2.05 Mbps.

3. HD DVR Service

Both Comcast and Time Warner provide HD DVR at a flat monthly rate. Comcast’s price ranges from $15.95 to $26.95. A sign-up promotion will give you 6 months for free. The default service stores 90 hours of HD recording. TWC offers HD DVR for $22.99 per month. The whole house service gives you 75 hours of HD recording. Their DVR box is cheaper and stores 30 hours of HD.

4. Features

Let’s see who the boss here is: Comcast vs Time Warner features. Comcast’s XFINITY launched X1 in select markets to streamline and make the whole TV experience more interactive. It is a cloud-enabled platform. It allows for watching live and recorded programming on multiple devices. You can also use voice command to control your TV. You can record 4 shows at the same time and watch a fifth simultaneously.

TWC allows you to watch live on handheld devices and on your PC too. The whole house HD-DVRs allows you to watch one live show and record another simultaneously. You can also record 2 shows at once.

5. Channels

Both XFINITY and TWC boast over 200 channels on their top tier services. The number of HD channels varies according to market. Comcast has more HD channel packages.

6. Offers

Both companies have offers for new customers. TWC offers 6 months of HBO and Cinemax for $10 per month (or free Cinemax for 3 months.) Both also offer reward credits when signing up. Comcast offers prepaid Visa cards up to $250 while TWC Visa reward cards with a value of $200 when you switch from another provider.

All in all

Comcast vs Time Warner? You sit as the judge. You have the various ways in which you can compare the giants.