Comcast vs. Cablevision

With internet streaming platforms like Netflix, Hulu and YouTube seemingly dominating entertainment these days, many are surprised to know that cable TV is still relatively healthy. Companies like Comcast and Cablevision are still showing strong performances over the last few years and the trend might continue. However, while these are both cable TV companies they take two different approaches. So if you’re still looking for a cable TV provider, here’s a comprehensive look at Comcast vs. Cablevision.

History

To first understand the battle of Comcast vs. Cablevision, it helps to dig into their history a little bit. Comcast was first founded in 1963. Since then, it became the largest cable operator and home internet services provider in the United States of America. Comcast offers cable TV, internet, and also telephone services to commercial customers and residents all over the county. Furthermore, it has numerous relationships with television networks like Style, G4, E!, The Golf Channel and more.

Cablevision is also a U.S based cable services provider but nowhere near as large as Comcast. Currently, they are the 8th biggest cable provider in the country. At the moment, they provide services to customers in New York, Connecticut, New Jersey and certain regions of Pennslyvania. Furthermore, Cablevision delivers high-speed internet with its “Optimum Online” division as well as digital cable, and VoIP services.

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Services and Products

Now that the history lesson is out of the way, let’s move on to the meat of Comcast vs. Cablevision. While Comcast provides content from third party sources, they also generate their own content that is provided by its own networks and even those of competing TV service providers. This helps Comcast generate a more diverse revenue. You can find this content on Comcast SportsNet, Comcast, Newsmakers, SportsNet New Yok, Sports Southeast, E! entertain, The Style Network and much more.

Like Comcast, Cablevision also offers a diverse array of products and services. This is all done through Optimum Online, Optimum Voice, iO Digital Cable, Optimum Business, Optimum Business Benefits and others. The company is also the owner of a few different cable networks like Fuse, IFC, News 12 and Voom HD Networks. Furthermore, they own the Clearview Cinemas franchise. Even more recently, Cable vision bought Newsday newspaper for a grand total of $650 million.

Comcast vs. Cablevision Performance

When talking market performance of Comcast vs. Cablevision, Comcast has a significant advantage over Cablevision in a variety of areas. Just looking at the number of subscribers will show you this. While Cablevision’s 3 million viewers are nothing to scoff at, Comcast has an impressive 24 million. Furthermore, Comcast also has a market cap of 62 billion compared to that of Cablevision’s 9 billion. When it comes down to operating margins, Cablevision has 16% while Comcast has a keen 19%. Even Comast offers a slightly smaller dividend yield compared to Cablevision (1.20% and 1.3% respectively).

Comcast vs. Cablevision: Final thoughts

Still tied up on who to pick? Well, let’s review. First of all, anyone outside of the New York, New Jersey, Connecticut or Pennsylvania regions can forget about Cablevision, as they have yet to expand. Hence, for all those people on the outside, Comcast is certainly the most popular choice.

As we recall, Comcast has operated since 1963 and used their time wisely to become the biggest cable operator and home internet service provider in the country. They offer everything from t.v, the internet, phone services to their residents and commercial customers. Also, they generate their very own content with their own networks. So if size matters to you, then perhaps Comcast is the better choice. However, as the old saying goes, bigger isn’t always better.

Cablevision, on the other hand, is the 8th biggest cable provider in the country however they service an extremely dense area. They also offer a wider array of products and services like just Comcast. When it comes to third party offerings, you’re essentially going to get the same with Comcast and Cablevision. What it really comes down to is the generated content by both Comcast and Cablevision as well as the additional features each one offers.

Your cable TV provider is a more important choice than you might think. Not only does it provide entertainment but it provides information. Information is the key to knowledge and it’s important to carefully review all sources of information. Ideally, you want your information (and entertainment) delivered in an efficient manner. Hence, review this article and choose your cable provider wisely.

Best Cable TV providers

In a world where you can watch any TV show pretty much anytime you want, it is questionable why you still need to pay for Cable TV. Afterall, if you can get the same entertainment elsewhere for less, why should you pay more for a service that is quickly becoming ancient.

What’s worse, Cable TV programming offers little flexibility and overall poor quality compared to on-demand streaming options.

But is it as bad as everyone seems to make it out? Despite posting the lowest customer satisfaction of any industry, Cable TV companies are still managing to hold on to more than 50 million subscribers countryide.

If you’re among those 50 million cable subscribers still sticking it out with one of the TV companies, it is a good time to see how the companies fair against each other.

Unsurprisingly, all the cable companies we researched have the exact same features. What’s more, they also seem to have the identical flaws, strange as it seems – complicated billing, poor customer service, regular rate hikes, sluggish installation appointments, complicated packages, and more.

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If you are still sticking it out with cable and have more than one option to choose from, our advice is to prioritize customer service. Overall, you are dealing with the worst in customer service of any industry.

After customer service, go for value – if you should stick with a service that is a pain, then pay less at least because its not okay to pay more for something which is not worthy.

Our research ranked the companies from least worst to worst.

Least worst overall – Verizon Fios

Verizon Fios is available in only 13 states but it manages to come out on top of all otehr fiber optic options in terms of availability. In addition, Verizon’s customer satisfaction score is the highest in the cable TV industry at 71, 20 points above the worst ranked company.

Even as the future of cable TV looks cloudy, Verizon seems to be getting stronger. In the first quarter of 2015, the company added 90,000 subscribers to its service, a lot more than any other cable TV company. Better yet, the company’s digital TV service is 100 percent fiber optic, ensuring lightning-fast movie downloads and a crisp clear picture, not to mention 100 percent reliability during winter storms that typically render traditional cable inaccessible.

Broadcast coverage – Comcast

Despite its wide nationwide coverage (biggest cable TV company) Comcast scored only 54 points on the University of Michigan’s American Customer Satisfaction Index (ACSI) research group. Naturally, you should expect average customer service here, rate hikes after the initial subscription period, and longer installation times.

That being said, Comcast has an impressive selection of channels and package options. Plus, it’s new X1 DVR has some advanced functionality including voice-search enabled remote, function to record 5 channels at once, and 500GB of storage space. However, you need to sign up for a 2 year Triple Play contract that comes with a landline phone.

Number of channels – AT&T U-Verse

AT&T’s U-Verse is 100 percent fiber optic, which means you can expect a crisp picture. It also offers a massive channel lineup and after the company’s acquisition of DirecTV, it’s bundling options are impressive too.

While it’s customer service is a few points lower than Verizon’s, U-verse’s massive channel lineup gives it a slight competitive edge.

Big isn’t necessarily better – Time Warner Cable

Time Warner Cable is a large cabe company (fourth largest) but its size and clout has not helped its customer service provision; the company has the poorest customer service according to data from the ACSI. And since customer service is a big differentiator in an industry where positives and flaws are similar, we urge you to proceed with caution.

Worst customer service – Mediacom

Mediacom has descent coverage (23 states) but its dismal customer satisfaction score puts it among the worst cable TV providers. Frequent outages, equipment failures, and missing channels, are some of the issues that fill up the company’s customer support forums and Twitter handle.

Wrapping up

In the end, the company that serves your neighborhood best is probabaly the best for you. If you are in a priviledged position to have multiple options, compare customer satisfaction scores and choose the best. The rest of the features are likely to be standard. You can also think about cutting the cord altogether if cable becomes a big pain to deal with.