DirectTV Now Leads the AT&T Entertainment Group Going Into 2018

DirectTV is a subdivision of the AT&T Entertainment Group and its traditional satellite service has been steadily losing customers over the past few quarters. In the last quarter of 2017 DirectTV lost a total of 147,000 customers making it the third straight quarter that the company has been in decline. It has been a fate that many cable companies have had to face in 2017. Conversely, AT&T’s cable service U-verse lost 60,000 subscribers in the fourth quarter of 2017.

Many cable services have had to innovate or be left behind and many of them have turned toward developing their own streaming services. In 2016, DirectTV teamed up with AT&T to launch their own internet pay-TV service Direct Now. Since then the service racked up 1.2 million subscribers by the end of 2017.

Traditional pay-TV customer losses are a result of stiff competition in the market. Unfortunately, AT&T fully expected to have a better year in 2017 than they did in 2016, so, when the opposite occurred, AT&T put its full force behind promoting Direct Now to account for the shortfall. This support made sense to their business strategy because customer acquisition costs for an internet service are far less than an acquisition costs for a traditional cable service.

Looking forward to 2018, AT&T plans to launch an upgraded version of its OTT service complete with cloud DVR, a third stream of Direct Now and user-interface enhancements.

When Direct Now first launched in 2016, the platform had several glitches, but they were able to recover quickly. In 2017, Direct Now earned 368,000 new subscribers, which is their best quarter to date, adding to their 787,000 existing customers.

However, on AT&Ts side of the spectrum, the business keeps running into issues. For instance, their deal to acquire Time Warner has been put on hold due to a block implemented by the Department of Justice due to the deal potentially being anti-competitive. However, AT&T expects to prevail in court and complete the merger.

At the end of 2017 in Q4 AT&T’s overall business reported $41.7 billion in revenue which is down 0.4% from 2016’s Q4 but still more than Wall Street predictions. This decline is reported to be as a result of declining sales in wireless service, legacy wireline, and U.S. video revenue.

Conversely, AT&T’s net income in Q4 of 2017 was reportedly $19 billion which is a huge jump from the reported $2.4 billion for Q4 in 2016. This is as a result of the 2017 Tax Cuts and Jobs act, which adjusted earnings to boost diluted shares to 78 cents from 66 cents in 2016 Q4.

The AT&T Entertainment Group has had a tough year. The group includes DirectTV, broadband and wireline voice and the services have suffered a decline of 3.5% in Q4 of 2017 to the tune of $12.7 billion. The company’s wireless revenue has risen by 2.5% due to equipment sales growth earning them $19.2 billion in Q4 of 2017. Of that number $8.3 billion was generated by the U.S market alone. However, that number itself has also declined by 1.7%.

Directv Is Finally Getting 200 HD Channels

DIRECTV have apparently joined the very elite in the world of cable and satellite television operators because they are finally, truly offering 200 High-Definition channels. The consumers of today might not be able to perceive the significance of this, but the pay television industry was starkly different 7 years ago.

Cable and satellite television operators were busy competing against one another to offer the most High-Definition channels. Back then, HD programming was a very major deciding factor for consumers when they would subscribe to a particular TV provider.

HD Programming

Indeed, High-Definition programming was the equivalent of what streaming is today and it mattered everywhere, whether Cloud storage, Mobile video, Multi-room DVRs, or TV. When it came to choosing a TV provider back in 2009, the thing that meant the most to consumers was High-Definition programming. Providers offering the most HD channels would wind up being the preferred choice, but there were actually not many of them.

As a result, launching phoney marketing campaigns had become somewhat of a norm for pay television operators. It enabled them to deceive and mislead consumers that they were offering better quality and a greater number of High-Definition channels than their competitors.

For instance, despite not joining the HD revolution, Comcast launched a marketing stunt claiming that their “HD choices” were far more than those being offered by others. The truth was that they were not actually offering more High-Definition channels; rather they had more on-demand HD programs. The fact of the matter is that even DIRECTV and Dish were offering far more High-Definition networks than Comcast.

Marketing Issues

Even DIRECTV had launched a sham of a marketing stunt implying that they would be offering 200 High-Definition channels back then, which was not the case. There were merely creating the ploy and ruse that they actually had the capacity to offer 200 High-Definition channels. Surprisingly, DIRECTV succeeded in feigning consumers because within the next couple of years after that, they had a much larger subscriber base than before.

While 200 High-Definition was never actually available from DIRECTV in the past, they are certainly offering them now. DIRECTV’s website now actually is displaying the fact that they finally have more than “200 full-time HD channels.” In fact, there is even a chart on their website that points out that their competitor Dish is currently not offering 200 High-Definition channels. On their own website, Dish claim that they are actually offering 200 HD channels. These two providers had a similar dispute in the past back in 2010 and it went as far as a lawsuit that was eventually dropped.

While the debate continues to this day, it is no longer highlighted as prominently as it used to be in the past. Apparently, High-Definition programming has lost its significance to features like Net-based programming that are now preferred by consumers and pay TV operators are now focusing on them. TV Everywhere is one example of this.

Wrap Up

No doubt, consumers still also want High-Definition programming, but it is no longer the only feature that matters the most. Nonetheless, DIRECTV subscribers will not have to wait anymore because it is not a bogus claim this time; rather they are indeed offering 200 High-Definition channels.

AT&T DirecTV Plan To Launch Streaming Service in 2016

AT&T which became the world’s largest pay TV company by acquiring DirecTV last year has announced its plans to provide internet-based streaming TV services from the fourth quarter of 2016. With these new services, the company is joining the over-the-top or OTT video race. Although the company has not announced any pricing or disclosed information about the content, analysts feel that the new products are designed to target new customers who already stream their TV shows and movies from platforms like NetFlix and Hulu.

Current Market

The three new internet TV services are DirecTV Now, DirecTV Mobile and DirecTV Preview. Most of the current content from today’s DirecTV will go into the Now package which will serve as the majority content provider among the three tiers. Customers will be able to access content using a wireless or wired internet connection. The Mobile service targets smartphone users who watch special made-for-digital content and videos directly on their mobile devices. This product range will be priced lower and will be provided to all users regardless of their carriers. Consumers who watch their content for free can opt for the third service, the Preview. This ad-supported option will have limited content featuring some programming available on DirecTV today including originals from the Audience network and video programming from the Otter Media.

AT&T will reveal the pricing only during the launch of these services. But by looking at what has been tabled so far, it is clear that these services will target customers who are price sensitive and those who don’t want the conventional pay TV services. The company has confirmed that the other similar services from its stable like the traditional satellite service from DirecTV and its own U-verse TV will not be affected and they would continue to offer their own programs. With this launch, AT&T believes that DirecTV will have a complete range of products including live programming and on-demand options from popular networks along with premium add-on options.

AT&T Hopes

AT&T is hoping that these new subscription models with flexible content, transparent pricing and multiple viewing options will attract a new segment of customers who are completely new to the pay TV ecosystem or have left the system after using it for some time. It also trusts that when its own pay TV customers want to opt out, these new services can serve as alternatives, thus keeping them under the wider AT&T umbrella. The telco also depends heavily on the 130 million mobile subscribers it has, to boost the new Mobile service offerings.

Wrap Up

AT&T’s offerings resemble Dish network’s Sling TV that provides streaming packages and content which does not require a satellite or a cable subscription. While the company has confirmed that it has finalized and secured initial content, it remains to be seen if it will be able to rope in all the four major networks and ESPN with HBO. If it succeeds in this, it will become the first OTT streaming media content provider to compete with the conventional cable providers. We have to wait for some more time to know whether this is just a packaging exercise from the telco or truly an extension of the pay TV segment.

Comparing Comcast and DirecTV

TV connection dilemmas anyone? Consider it absolved. This post aims to compare two popular TV service providers- DirecTV and Xfinity, by Comcast. While Comcast is the biggest cable TV network in the US, DirecTV is the most sought after satellite dish connection. Each service has its pros and cons. We’ve tried to cover it below.


DirecTV offers free installation for a two year deal while Comcast has no such deal. They charge an average installation fee of $50 which varies with self or professional installation.


DirecTV supplies 166HD channels throughout the country whereas Comcast has a maximum claim to 130HD channels, that too in selected regions.


Both networks come with On Demand libraries which give you the liberty to watch a lot more content (both paid and free) over the internet. Comcast seems to beat DirecTV here with their subscription offer for On Demand. This gives access to an enviable collection of TV content.

DirecTV does not have offer an On Demand library subscription but you can rent or pay for premium channels to access content on the internet.


With Comcast you can record four shows while watching another one. Its high end X1 HD DVR has 500GB space and can store 300hrs of SD and 60hrs of HD data.

Genie of DirecTV has a storage of 1TB and is competent to store 150hrs of HD and 400hrs of SD. You can watch 2 shows and record 5 more with Picture-in-Picture. A standard DVR like Comcast (DIRECTV with HD DVR) is also available with 500 GB space.

Additional TVs can be connected to the network by adding DVRs with both services.


The cloud-based X1 platform of Comcast allows you to watch live and recorded shows on multiple devices in your house. XFINITY TV GO App lets you control TV recordings anywhere from your apple and android devices. What’s more, it lets you watch your favorite programs on from any part of the planet. The XFINITY X1 remote App ensures you can use that Apple phone as a suave remote. More reasons to get Comcast. Comcast allows you video streaming through Xfinity Streampix

Play live, recorded or On Demand stuff on any device through DirecTV Everywhere in your homes. It has a similar phone to remote app and through GenieGo connected to your HD DVR, transfer recorded shows to your laptops and tablets.

Unlike Comcast, DirecTV does not give a choice to live stream programmes on your smart devices out of your house.


DirecTV comes only with two year contacts for new subscribers.

Comcast on the other hand doesn’t oblige with such time bound contracts. Seems to be ideal for people who move a lot.


DirecTV offers 140 TV channels including HD and local for $29.99/month. Comcast has two packages; a 10 local channel package for $30.15/month and economy package for 45 channels at a range of $19.99-$39.95/month.


Premier package of Comcast costs $99.99/month for first year to a subscription of 200 channels, whereas DirecTV offers 25 channels for $86.99/month for the first 12months.

Though DirecTV is a clear winner in the channels offered department, Comcast scores highly for service contracts, TV anywhere and On Demand options.

Comcast vs Time Warner

We all have reasons why we prefer certain brands over others. This is no different when it comes to cable and satellite TV. Would you go for Comcast or Time Warner Cable (TWC)? While this decision could be largely determined by personal preference, comparing the two giant companies on the basis of some specific factors will help you make a more informed decision. Below is an insightful comparison: Comcast vs Time Warner

Before we begin the comparison, note that only one cable provider can service a particular geographical area.

1.Triple-service bundles

Both Comcast’s XFINITY and TWC have various triple-service bundles to choose from. XFINITY has 5 packages to choose from. They vary in HD offerings and range from $99 to $119.99 per month for the first 24 months. TWC has 3 multi-service packages to choose from. They range from $89 to $129 per month.

2.Internet Service

Comcast’s XFINITY provides download speeds that range from 25 Mbps to 505 Mbps. TWC’s speeds range from 3 Mbps to 50 Mbps. Well, there is a possibility of throttling. In a Comcast vs Time Warner ISP rating by Netflix, XFINITY averaged 2.10 Mbps and TWC 2.05 Mbps.

3. HD DVR Service

Both Comcast and Time Warner provide HD DVR at a flat monthly rate. Comcast’s price ranges from $15.95 to $26.95. A sign-up promotion will give you 6 months for free. The default service stores 90 hours of HD recording. TWC offers HD DVR for $22.99 per month. The whole house service gives you 75 hours of HD recording. Their DVR box is cheaper and stores 30 hours of HD.

4. Features

Let’s see who the boss here is: Comcast vs Time Warner features. Comcast’s XFINITY launched X1 in select markets to streamline and make the whole TV experience more interactive. It is a cloud-enabled platform. It allows for watching live and recorded programming on multiple devices. You can also use voice command to control your TV. You can record 4 shows at the same time and watch a fifth simultaneously.

TWC allows you to watch live on handheld devices and on your PC too. The whole house HD-DVRs allows you to watch one live show and record another simultaneously. You can also record 2 shows at once.

5. Channels

Both XFINITY and TWC boast over 200 channels on their top tier services. The number of HD channels varies according to market. Comcast has more HD channel packages.

6. Offers

Both companies have offers for new customers. TWC offers 6 months of HBO and Cinemax for $10 per month (or free Cinemax for 3 months.) Both also offer reward credits when signing up. Comcast offers prepaid Visa cards up to $250 while TWC Visa reward cards with a value of $200 when you switch from another provider.

All in all

Comcast vs Time Warner? You sit as the judge. You have the various ways in which you can compare the giants.

Sling TV Is Cannibalizing DISH

It was back in January 2015, when Sling TV premiered, and within no time, they have had anywhere between 500,000 and 600,000 subscribers. Currently, DISH Network began charging $20 for approximately two dozen channels available through their extravagant Sling TV service. Despite the great difference between the average billing of Sling TV subscribers and DISH’s regular satellite TV subscribers, they merged the two services. Unfortunately, over the course of last year, they ended losing 81,000 subscribers.

If it was not for their Sling TV subscribers, that number would be much higher. While companies like Comcast began rising in the pay-TV market, DISH’s satellite business had encountered an insurmountable barrier. Even though Sling TV is one of DISH’s own offerings, services like these have ravaged the market for traditional TV services, including DISH Network themselves.

An Innovation Or A Mistake?

DISH CEO had initially believed that Sling TV would help their existing business move forward, but is now certain that their own service “will cannibalize [their] business.” Then again, DISH Network would currently be worse off if they did not have their Sling TV subscribers.

Sling TV is the first live streaming TV service in the nation, which definitely makes it innovative. Soon after Sling TV’s debut, a similar service was also released by Sony that is only available in particular cities at the same price as tradition cable bundles with considerably more channels. Comcast also introduced their own streaming package exclusively to Comcast Internet subscribers, which included HBO and broadcast networks.

According to reports, even is working on a streaming service that will offer a limited bundle of channels. Even Apple wishes to head in a similar direction with their own streaming service, but they have apparently run into a wall with their endeavors. The bad news for Amazon, Apple and Sony is that they do not have any television business at the moment. It is less costly for companies like Comcast and DISH Network to enter the pay-TV market and compete against each other with services like Sling TV.

How Has Sling TV Affected DISH’s Business?

DISH Network’s average revenue per subscriber had risen in 2015 even though they are charging merely $20 per month for Sling TV. Apparently, DISH is losing satellite business as a result of the growth of Sling TV, which means that average revenue per subscriber can be expected to dwindle. DISH’s CEO believes that better ad revenue will make up for the decline in billing revenue, since it is possible to tailor digital ads to different viewers.

However, it is actually feasible for DISH to offer Sling TV at a competitive price and 1-month free trial. DISH’s customer acquisition and operation expenses have declined by 15% as of 2015. They no longer have to spend on sending trucks, installing satellites, providing and setting up set-top boxes in order to acquire customers.

At the same time, it is proving challenging to scale the service. Unlike VOD, live TV subscribers tend to be less tolerable when it comes to buffering and outages. Sling TV customers were disappointed when they found nothing but blank screens when they attempted to watch the NCAA Basketball Championship through the service. It could potentially cost DISH to prevent such outages from taking place again.

Wrap Up

In conclusion, it is not all that difficult for DISH Network adopt $20-per-month customers in place of $100-per-month customers, considering that they are the biggest tech company in the world. Above all, they will be able to retain their subscribers instead of just losing them.

Best Satellite TV Providers

In actual sense, there are only two major players in the Satellite Television business. They are Dish Network and DirecTV.

1. DISH Network

DISH is one of the best satellite TV provider that offers competitive pricing in each of their seven plans.

DISH offers both Satellite TV and Satellite Internet. Dish Network is more affordable than its close competitor in the industry DIRECTV. DISH Network is loaded with several features and packages which includes music, movies, sport, live shows among others.

There are several benefits of using the DISH Network which includes an up-to-date technology in digital video recording with its Hopper TM brand.

The DISH viewing plan starts at $19.99 per month for the basic package and up to $89.99 monthly for the most extensive TV package. It is a fact to conclude that each of these plans is affordably priced particularly when compared with plans with several other Cable TV providers.

DISH has 320 Channels and offer better value compared to DIRECTV. The Dish Network has 52 Music Channels and 60 Sirius Satellite Radio Channels. DISH Network offers 75 Pay per view movies per month as well as several pay per view sports and special events. The dish network has a total of 7 channels dedicated to sports.

DISH Network surpasses DIRECTV in terms of number of international packages offered. The International packages offered by Dish Network includes African, Arabic, French, German, Italian, Japanese among others.

Dish Network offers free equipment and installation in residential apartments depending on the credit rating of the customer as well as free DVR and HD receiver.

2. DirecTV

DIRECTV is a highly rated satellite TV provider due to its impressive programming and good DVR selection. Another factor that is responsible for the popularity of DIRECTV is its nationwide availability.

The Satellite TV provider features On Demand Movies, a growing selection of 3D content, pay-per-view and a high technology capacity in dynamic mobile viewing.

One of the reasons why DIRECTV is so popular with sport fans is that it is the only TV provider via which you can access the NFL Sunday ticket. DIRECTV offers 99% signal reliability. The Satellite TV has 285 channels to choose from and it offers more packages than the Dish Network. They also offer several shows and movies from HBO, Stars and Cinemax.

DIRECTV offers several subscription plans ranging from $34.99 to $99.99 per month depending on the customer’s chosen subscription plan.

The satellite television allows you to choose from several choice quality DVRs and it also offers the most advanced optio in performance because of the highly effective Genie.

Read: DirecTV vs DISH

The Genie stands out in the satellite television industry in terms of performance and popularity. The Genie allows you to record as much as five shows at once and also enables you to store several hours of TV programming without worrying about storage capacity. The Genie has a storage capacity of 1TB. DIRECTV has several International packages which includes Chinese, Greek, Italian, Filipino, Russian, Polish among others.

One noticeable quality of DIRECTV is that it has wider coverage than the Dish Network. It also has more full time HD Channels compared to the Dish Network.

Wrap Up

Both satellite providers have pros and cons.  It truly comes down to money and perhaps football.  If the latter, then DIRECTV is your pick.  If not, then toss a coin and pick one of the two!

DirecTV Review

You have probably heard of satellite television provider DirecTV. However, you may not know the ins and outs of the company. This article is a short DirecTV review, and hopefully it will provide some insights and allow you to make optimal decisions about your provider.

The Benefits

DirecTV is one of the few providers that is available everywhere in the US (even Hawaii and Alaska!), so unlike traditional cable, no matter where you are, you can get a signal (with some caveats, see “The Disadvantages”).

It has a very diverse array of content, so you’re sure to never get bored. More recently, the company has added the Genie system to its hardware setup. This allows the user to record up to 1TB of shows and come back to watch them later. This is enough storage space for a large amount of content, even in High Definition. This technology can also record up to five shows at once, so you do not have to make a choice among shows to record.


DirecTV also has two specialties many companies do not have (such as their competitor DISH). First, they offer 3D programming. Of course, this can only be viewed if you have a compatible device, and only through a few selected channels. Second, they offer the NFL Sunday Ticket, the only way to legally view all your favorite NFL teams’ games.

Perhaps another drawing factor is the fact that the contract rate you receive upon registration is good for twelve months. This alleviates concerns about sudden skyrocketing in prices that can occur when some other companies acquire new channels.

While the Sunday Ticket is perhaps the most popular sports league subscription, it should also be noted that DirecTV offers many other guaranteed access sports subscriptions through other leagues, such as the NHL.

Finally, there are many channels and on-demand content available from DirecTV in the form of mobile apps that allow you access to parts of your television subscription on the go, wherever you have internet access.

Now that you’ve heard about some of the benefits, let’s take a look at some parts of the service that are not as desirable.

The Disadvantages

One disadvantage is inherent in the fact that DirecTV is a satellite provider. As you may know, storms or even high winds can disrupt satellite signal more easily than if you received television through cable. You should especially take this into account if you live in a windy area or an area prone to severe storms.

While DirecTV does offer a twelve month price guarantee, this is a double-edged sword. The company also requires each new member to sign a two year contract. This means that once you start service, you cannot cancel it without incurring additional fees. Perhaps this is due to the material investment the company makes.

The last disadvantage of the service is that you must allow the company to put a satellite dish somewhere around your home in order to receive the signal.

Final Thoughts

Hopefully this review has answered some of your questions about DirecTV and allows you to make the best satellite tv choice for you and your family!

DISH Network Review

DISH Network has become a popular name in the world of satellite television in recent years. Much of this is thanks to the variety of programming options and DVRs it offers. However, there are a few drawbacks that must be addressed as well as they can often entail some big charges depending on what the customer orders.

Basic Points

DISH Network has become a popular contender in the world of satellite television thanks to how it offers a large variety of channels. There are close to 300 different channels for people to look forward to including various movie channels, local sports channels and a variety of family-oriented channels.

Dish offers these channels to people all around the country. These include people in rural areas that might not have easy access to cable networks. It only takes a simple satellite dish and receiver to get things going.

A Variety of DVRs

The DVR choices that people have to choose from when looking for DISH programming are extensive. Dish offers a number of DVR options that can handle HD signals and hours of programming.

The Hopper line of DVRs is the most noteworthy set to look for. This line can record up to six HD networks during primetime hours and can link up to four television sets through smaller receivers called Joeys. Hopper models can handle up to 2 TB of data as well, thus ensuring that people will not be at much of a risk of running out of programming thanks to this model.

Good Packages

The packages that are available from DISH include a variety of options that cater to all sorts of interests that people have. These include packages that are available for as little as $20 per month.

People can choose to order different premium network packages as well. These include packages for HBO and Showtime. Sports subscription packages are also available including MLB Extra Innings, a service that gives people access to every baseball game in the season.

What Issues Are There?

While there are plenty of positives involving DISH Network, there are a few issues. For instance, the deals that are available require people to sign into two-year contracts that are not too easy to break out of. The introductory rates are only good for about a year as well, thus resulting in higher charges that can total close to a hundred dollars per month depending on what appears here.


Also, there’s a need to get a satellite dish installed on a proper space on the property to ensure that the signals for all of one’s networks can be received. Also, there are times when weather conditions and flares can make it to where the signals that come from the satellite may not be easy to get into.

Also, not all channels from DISH are in HD. About 200 of the 300 or so channels that Dish has to offer are actually in HD. There are no 3D channels available either.


Overall, DISH Network is an appealing option to look forward to when finding a good television option. This service is efficient for all regions and provides people with the freedom to watch and record television from all spaces around the house. The Hopper DVR series is especially valuable and worthwhile for those with larger properties that want to enjoy television on everyone’s own terms.

DISH vs DIRECTV: 4 Key Differences

Both DirecTV and Dish Network provide hundreds of channels, including high-definition options, and the same premium channels which include HBO, Cinemax, Starz, and Showtime. You also get many of the same features with either of these satellite packages, and these include the ability to skip commercials.

However, there are some key differences between the two when comparing DISH vs DIRECTV in 2016. DirecTV is the more popular of the two, with around 35 million subscribers compared to around 14 million who have signed up with Dish Network. There’s also a difference in price, and depending on the package you choose, Dish Network costs between $60 and $120 USD less than DirecTV does. Also, there are differences in the DVR capabilities of each, as well as in the customer service provided. So which one should you buy? What we want to do here is break down and compare the relative strengths and weaknesses of each option.

1. DVR Capability

Dish Network boasts the Hopper DVR system among the available compatible options. One feature that sets the Hopper apart is that right out of the box it is set up to always record the TV shows on FOX, ABC, NBC, and CBS during prime-time. Viewers can then go back to watch these programs and skip through the advertisements. The Hopper can hold up to 2,000 hours of television in standard definition on its drive.

In contrast, DirecTV comes with the Genie DVR, which has around half the recording capacity of the Hopper. Nonetheless, it can still be programmed to record five programs simultaneously.

2. Packages And Prices

As we’ve already mentioned, DirecTV packages -even at the entry level- cost a little more than those offered by Dish Network. DirectTV packages start at $29.99 monthly for the starter package, and go for $91.99 a month at the high end, with the main difference between these packages being the number of channels that are offered. DirecTV will occasionally offer an introductory 12-month package with a special discount of five dollars less per month (combined savings of $60 USD for the entire year).

Dish Network doesn’t offer special deals nearly as frequently as DirecTV, but their most affordable “Welcome Pack” is always cheaper than the DirecTV entry level package. The Welcome Pack costs $19.99 per month, and includes many of the most popular channels. The next tier up with Dish Network costs $49.99 per month, and the next level up from that costs $79.99 per month. However, a huge monthly discount is available for both of these packages if you opt to buy the

3. HD Channels

As far as High Definition channels are concerned, Dish Network claims that they offer the greatest number of HD DISH channels in the satellite broadcasting industry for “free”, although this is slightly misleading as in order to receive these channels you need to sign a 24-month contract and have a high credit score. Moreover, the number of HD channels also depends on which package you sign up for, and at the lower levels you don’t get all of the 200 HD channels.

DirecTV, on the other hand, offers 195 HD DIRECTV channels, which are all available for many of their different packages for an additional monthly cost of $10 USD.

4. Customer Service/ Online Support

Both service providers offers what they both call “technical” support via phone, email, or chat. However, only Dish Network offers 24/7 customer support where you can talk with a real person. DirecTV has a customer support line that operates from 8am to 1am Eastern Standard Time.